Hotel Melia Santiago de Cuba

Vacation spot: Santiago de Cuba
Address: Av. de las Américas y Calle M. Santiago de Cuba, Cuba.
Phone: (+53 22) 68 7070
Hotel themes:
Children Policy: Children from 2 to 12 years old , Infants under 2 years old .
Managed by: Meliá Hotels International S.A.
Energy: 110/220 V - 60 Hz

Meliá Santiago de Cuba is a 5* hotel of 302 rooms spread among 15 stories of modern architecture, located near Santiago de Cuba's city center and even closer to the convention centre.

With elegant and spacious interiors recreating Santiago's features and places, the hotel also offers the comfort and facilities the modern vacationer travelling to Cuba could expect.

As a matter of fact, this tropical Pompidou style inspired (just maybe) hotel, features the widest range of services that one could find altogether in a single facility within the city of Santiago de Cuba.

It has become a symbol of the city, with Sierra Maestra in the background and it is, no doubt, the leading hotel for business trips and meetings in Santiago.

Hotel Highlights

AWARDS: TripAdvisor 2014 : Certificate of Excellence

Award for the hotel's hospitality and popularity on the world's largest travel website, granted for achieving the highest score from its clients on a regular basis.


THE LEVEL: 62 rooms located on floors 6, 7, 8, 9 and 10, featuring:

Assistance and coordinations. Reservations, transfers, etc.

Bath salts, bathrobe and slippers (in room).

Concierge service and daily turndown service.

Early check- in subject to availability.

Exclusive lobby-salon lounge, VIP bar lounge and lounge reception.

Express laundry service.

LCD TV with USB in room and VIP bath amenities.

Lift / elevator with direct and / orexclusive access.

Personalized check in / check out, welcome and description.

Wi-Fi connection in noble areas and rooms (free of charge).

24 hours room service with cost.

Exclusive meeting room, TV lounge.

Free late check-out guaranteed up until 18:00 hrs.

Luggage packing / unpacking.

National newspapers delivered daily.

Reservation of the meeting room or Royal Service private lounge.

Royal Service meeting room (free).

Sauna without surcharge in the gym.

Trouser press (electric).

Location Details

2Km from Santiago's city center.

7Km from Antonio Maceo international airport.

1Km from international hospital.


Taxi available (24 x 7)

Car Rental Desk


"La Casona"

Buffet-style restaurant with service for breakfast and dinner.

Specialty: International and Cuban food.


"La Isabelica"

A la carte restaurant specialized in Cuban food.

Open: 7 days a week / 19:00 - 23:00hrs.


"La Fontana"

A la carte restaurant specialized in Italian food.

Open: 7 days a week / 12:00 - 23:00hrs.


"El Criollo"

Located by the pool.

A la carte restaurant specialized in Cuban food / barbeque.

Open: 7 days a week / 11:00 - 23:00hrs.


"El Colmadito"

Snack bar

Open: 7 days a week / 12:00 - 20:00hrs.


"La Alameda"

Pool bar

Open: 7 days a week / 08:00 - 20:00hrs.



- Booking in advance and dress code required for dinners at specialized restaurants

- Diet and vegetarian dishes (on request).

- Live entertainment at some restaurants.

- Opening and closing times may be subject to change (prior notice given).

- Continental breakfast and tea time service.

Bars, Cabarets and Discos


Lobby bar

Open: 7 days a week / 24h.


"Bello Bar"

Panoramic bar on the 15th floor.

Open: 7 days a week / 18:00 - 02:00h.


"Sierra Maestra" lounge bar

VIP-bar located on the 9th floor.

Open: 7 days a week / 07:00 - 23:00h.


"Santiago Café" night club

Located on the ground floor with capacity for 200 persons.

Open: 7 days a week / 21:00 - 03:00h.

Facilities & Amenities
Sports and Fitness
  • Multi-sport court
  • Gym
Children Facilities and Activities
  • Cribs on request, according to availability
  • Highchairs for babies in restaurants
  • Babysitting
  • Children’s pool
Fun and Entertainment
  • Daytime entertainment program
  • Evening entertainment (live music and / or shows)
  • Swimming pool (s)
  • Dominoes
Facilities for persons with disabilities
  • Wheelchair accessible
Weddings and Honeymoons
  • Wedding ceremony locations
  • "Just Married" sign on the door
  • Daily turn down service
  • Gift for the bridal couple in the room upon arrival
  • Guaranteed private check in and late check out
  • Legal service for weddings and renewal of vows
  • Personal wedding coordinator
  • Personalized check in
  • Recorded music of your choice
  • Romantic honeymoon dinner for couples
  • Room upgrade (subject to availability)
  • Welcome cocktail for the couple
  • Honeymoon breakfast in the room the day after arrival
  • Special room for honeymooners
Room Services
  • 24-hour room service
  • Laundry
Health and Beauty
  • Sauna
Business and Office
  • Business center
  • Fax service
  • Secretarial service
  • Meeting rooms equipped with modern audiovisual aids for events, conferences, banquets
Internet Access ( Internet Café or Wifi in hotel areas)
  • Internet access in the lobby (Wi-Fi)
  • Internet Café
  • Art gallery
  • Concierge
  • Craftwork/souvenir shop
  • Currency exchange
  • Parking
  • Shopping and boutiques
  • Trips and optionals desk
  • 24 hour Reception
  • 24-hour medical service
  • Beauty saloon
  • Late check out according to availability
  • Hammocks
  • Towel service
  • Rooms for smokers and non-smokers
Room types
General room amenities
Nearby attractions
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