Hotel Melia Santiago de Cuba

Vacation spot: Santiago de Cuba
Address: Ave. de las Américas y Calle M, Rpto. Sueño, Santiago de Cuba, Cuba
Phone: (+53) 22 64 7777, 68 7070
Hotel themes:
Children Policy: Children from 2 to 12 years old , Infants under 2 years old .
Managed by: Meliá Hotels International S.A.
Energy: 110V, 220V / 60Hz

The Hotel Melia Santiago de Cuba 5 * is located in a residential area of ​​the city and only a few minutes from the Historical Center.

It was built in 1991, the only one of its kind in the city. It is a glazed building of modern architecture that features 298 rooms distributed over 15 floors.

Its exterior of reflection glass and beams painted in red, yellow and blue, attracts the attention and make you stop at least for a moment to look at it for its singularity.

Being located in one of the highest points of the city of Santiago de Cuba (66 m altitude), the hotel offers incredible panoramic views of the city and of the green surroundings of the Sierra Maestra mountain group, from its rooms or from the magnificent lookout bar.

With spacious and elegant interiors, recreating places and themes of Santiago de Cuba, the hotel offers all the comfort and facilities that travelers would expect during their vacations in Cuba.

This hotel, located in the second most important Cuban city, in addition to its strategic location, features 3 fabulous outdoor pools with surrounding shaded areas, sun loungers and pergolas, several restaurants and bars, a convention area with multipurpose rooms, alternative locations for parties and banquets, live music performances.

Its friendly and professional staff and its varied and exquisite cuisine receive numerous compliments from visitors.

It also offers THE LEVEL service, for those looking for a personalized stay, with exclusive details and attentions and greater privacy (see Hotel Highlights).

Meliá Santiago de Cuba is a recommended hotel for everyone; vacationers, incentive trips, weddings, honeymoons and groups.

Hotel Highlights


Exclusive check in with concierge service

Exclusive Lounge Bar

Welcome Cocktail

Exclusive Continental Breakfast service in the Lounge Bar

Exclusive snack service in the Lounge Bar free of charge

Exclusive lunch and dinner service in the Lounge Bar (extra charge)

Butler Service

Pillow Menu Service

Daily VIP turndown service

Breakfast in the room free of charge (on request)

Free first ironing service of 2 pieces per person

Free Express Laundry Service

Free sauna in the gym

Free late check-out until 6:00 p.m

Free internet connection in room and lounge

VIP amenities (bath salts, incense, etc.)


AWARDS: TripAdvisor 2014 : Certificate of Excellence

Award for the hotel's hospitality and popularity on the world's largest travel website, granted for achieving the highest score from its clients on a regular basis.

Location Details

2Km from Santiago's city center.

7Km from Antonio Maceo international airport.

1Km from international hospital.


Taxis available 24 x 7

Car Rental Desk


"La Casona" international and cuban buffet restaurant

Offering breakfast and dinner


"La Fontana" italian restaurant

Open: 12:00 - 23:00


"El Criollo" grill cuban restaurant

Open: 12:00 - 16:00


"La Isabelica" gourmet restaurant, open only for dinner

Bars, Cabarets and Discos

"Daiquiri" Lobby Bar

Open: 24h


"La Alameda" Snack Pool Bar

Open: 10:00 - 20:00


"El Colmadito" Snack Bar

Open: 12:00 - 22:00


"Bello Bar"

Panoramic bar on the 15th floor

Open: 17:00 - 01:00


"Santiago Café" Night Club

Open: 21:00 - 03:00


"Sierra Cristal" Lounge Bar

VIP-bar located on the 9th floor

Open: 07:30 - 23:00

Facilities & Amenities
Sports and Fitness
  • Multi-sport court
  • Gym
  • Pool
  • Basketball
  • Volleyball
  • Chess
Children Facilities and Activities
  • Cribs on request, according to availability
  • Highchairs for babies in restaurants
  • Children’s pool
  • Children's menu
  • Connecting rooms
Fun and Entertainment
  • Daytime entertainment program
  • Evening entertainment (live music and / or shows)
  • Swimming pool (s)
  • Dominoes
  • Live music at nights
  • Pool activities
  • Table games
Facilities for persons with disabilities
  • Wheelchair accessible
  • Wheel chairs ( on request )
Weddings and Honeymoons
  • Gift for the bridal couple in the room upon arrival
  • Legal service for weddings and renewal of vows
  • Personal wedding coordinator
  • Personalized check in
  • Recorded music of your choice
  • Romantic honeymoon dinner for couples
  • Room upgrade (subject to availability)
  • Welcome cocktail for the couple
  • Special room for honeymooners
  • Wedding ceremony locations
  • Weddings and honeymoons program packages
Room Services
  • 24-hour room service
  • Laundry
Deluxe Services
  • Concierge
Health and Beauty
  • Sauna
  • Massage
  • Weight equipment
Business and Office
  • Business center
  • Meeting rooms equipped with modern audiovisual aids for events, conferences, banquets
Internet Access ( Internet Café or Wifi in hotel areas)
  • Internet access in the lobby (Wi-Fi)
  • Wi-Fi Internet connection in some rooms
  • 24 hrs security staff
  • Fire alarms
  • Lifegard
  • Smoke detector
Bars and Nightclubs
  • Nightclub
Events and Incentives
  • Group coordinator
  • Special entertainments and incentive programs for groups
  • Concierge
  • Craftwork/souvenir shop
  • Parking
  • Shopping and boutiques
  • Trips and optionals desk
  • 24 hour Reception
  • Towel service
  • 100% non-smoking hotel
  • Currency exchange
  • Medical services
  • Beach chairs and umbrellas
  • Specialty restaurants
  • Car rental
Room types
General room amenities
Nearby attractions
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