Sandos Caracol Eco Resort: All-Inclusive with Water Park & Cenotes

Hotel Sandos Caracol Eco Resort

Vacation spot: Playa del Carmen

Sandos Caracol Eco Resort - Playa del Carmen

Address:

Carretera Cancún Chetumal Km 295, Playa del Carmen, Quintana Roo, México, 77710

Hotel themes:

All Inclusive
Family and Children
Beachfront
Nature

Children policy:

Children from 2 to 12 years old.
Infants under 2 years old.

Check in:

03:00 PM

Check out:

12:00 PM

Energy:

110 V

Phone:

+52 984 873 4444

Description

More than just a resort, Sandos Caracol Eco Resort is a living sanctuary designed to connect travelers with the purest essence of the Riviera Maya. While other hotels offer man-made beaches, here nature takes center stage: the complex is respectfully built around an actual ecosystem of pristine jungle, mangroves, and natural crystal-clear cenotes.

What Sets Us Apart: The true hallmark of this resort is the All-Nature Experience program. You won't just see the jungle; you will live in it. Guests have the unique opportunity to swim in the onsite Cenote Cristalino, join a Photo Safari to spot spider monkeys and coatis roaming free, or participate in planting native trees as part of our sustainability commitment. For history enthusiasts, our Mayan Tribute performances are not mere hotel shows; they are sacred ceremonies performed in natural settings (cenotes and ruins) that pay homage to Mexico’s pre-Hispanic heritage.

Limitless Adventure for All Ages: For families, entertainment is taken to a whole new level at our Water Park featuring 29 slides, designed so that adults and teens can feel the adrenaline while little ones enjoy safe splash zones. After the adventure, the Spa del Bosque offers treatments inspired by ancestral wisdom, including the Temazcal ritual—a traditional steam house ceremony led by a shaman to purify body and soul. With top-tier international dining and a privileged reef-front location, Sandos Caracol is the ultimate destination for those seeking an authentic adventure without sacrificing 24h All-Inclusive luxury.

Hotel Highlights

Massive Water Park: Unlimited access to 29 water slides specifically designed for children, teens, and adults.

Authentic Nature Experience: Swim in natural on-site cenotes, explore eco-trails, and spot local wildlife throughout the resort.

24-Hour All-Inclusive: A wide array of specialty restaurants and snacks available around the clock.

Mayan Tribute: High-quality nightly shows and ceremonies celebrating the region's cultural heritage.

Exclusive Sections: Dedicated areas for families and an exclusive "Select Club" section for adults only.

Location Details

North Playa del Carmen / Riviera Maya.

Located in the exclusive Xcalacoco area, the resort is nestled within a pristine ecosystem of tropical jungle and mangroves. It is a beachfront property facing the Caribbean Sea.

Downtown Playa del Carmen (5th Avenue): Approximately 15-20 minutes by car (about 6-7 km).

Cancun International Airport (CUN): About 45-50 minutes away.

Nearby Attractions: Very close to north-side golf courses and major eco-parks.

Dining

1. La Laguna Main international buffet restaurant overlooking the pool and mangroves. Serving breakfast, lunch, and dinner with a wide variety of global dishes.

2. Las Máscaras Buffet restaurant specializing in authentic Mexican cuisine, perfect for experiencing the local flavors in a casual setting.

3. La Toscana Italian-themed buffet offering classic Mediterranean dishes and fresh pasta options.

4. El Templo Asian specialty restaurant featuring Teppanyaki tables for an interactive dining experience with Far East flavors.

Type: À la carte. Advance reservation required.

5. Fogo de Brazil Brazilian Rodizio-style steakhouse, where fine cuts of meat are served directly at your table.

Type: À la carte. Advance reservation required.

6. Los Lirios A-la-carte Steakhouse specializing in grilled meats and seafood.

Type: À la carte. Advance reservation required.

7. La Riviera Exclusive French specialty restaurant offering a refined gourmet experience.

Type: À la carte. Advance reservation required.

8. Salvia Oceanfront plant-based (vegan/vegetarian) restaurant providing healthy and creative gourmet options.

9. El Manglar Exclusive restaurant for "Select Club" (Adults Only) guests, offering breakfast and dinner in a more private atmosphere.

Bars, Cabarets and Discos

1. "El Mapache" Lobby Bar The ultimate meeting point. Located in the heart of the resort, it's ideal for enjoying classic cocktails and coffee in a lively atmosphere before or after dinner.

2. Sports Bar Open for sports fans, featuring large screens, pool tables, and drink service in a relaxed, air-conditioned environment.

3. "Tortuga" Beach Bar Strategically located oceanfront. Perfect for enjoying a piña colada or a cold beer without missing out on the ocean breeze.

4. "Sirenita" Pool Bar Located in the main pool area, providing drink service so you don't have to interrupt your relaxation under the sun.

5. "El Abuelo" Theater (Cabaret & Shows) The hub for nightly family entertainment. This is where the famous "Mayan Tribute" shows, musicals, and themed performances take place every night.

6. "Los Lirios" Nightclub The place to dance until the early hours. Features live DJs and included beverage service. (Note: Access is usually restricted to 18+ after a certain time).

7. Select Club Adults Only Bar An exclusive bar for guests in the adults-only section, featuring premium brand liquors and a much quieter, sophisticated atmosphere.

Zone

North Playa del Carmen / Riviera Maya.

More info

General room amenities

Amenities marked with $ symbol has extra charge at hotel

Air conditioning
Balcony or terrace
Wi-Fi connection in rooms
TV
Safety deposit box
Mini-bar (stocked daily with water, beer and soft drinks)
Coffee and tea service in room
Telephone
Bathroom amenities
Iron and ironing board
Ceiling fan

Room types

Superior (30 m²)

Your Modern Jungle Retreat The Eco Superior room is the perfect entry point to the Sandos Caracol experience. Recently renovated with a nature-inspired design, it blends cool tiled floors with light wood furniture and Caribbean color accents. Since these rooms are located in buildings integrated within the resort’s ecosystem, waking up to the sounds of exotic birds from your private balcony or terrace is a common delight.

It is the ideal choice for couples or small families seeking comfort and modern style at a competitive price, while enjoying all the resort's perks. It features the signature water dispenser to minimize plastic waste, reinforcing the hotel's eco-friendly commitment.

Bedding: 1 King Size bed or 2 double beds.
Location: Buildings surrounded by tropical vegetation (Garden or jungle views).
Maximum Occupancy: 3 adults or 2 adults + 2 children (using existing bedding).

** Double beds are 1.35m (Full size); for families of 4, the space may be tight if children are older.

Facilities & Amenities

Children Facilities and Activities

Water park
Babysitting($)
Teen´s Club
Children's club
Kids activities program
Baby Club and/or Mini Club

Deluxe Services

Concierge
VIP Services
VIP Reception
Private check in

Fun and Entertainment

Tobogans
Water Park
Swimming pool (s)

Health and Beauty

SPA
Sauna
Jacuzzi
Steam bath
Beauty parlor($)
Treatment Rooms($)
Relaxation area
Medical service
Therapeutic massage($)
Hydrotherapy / Hydromassage($)

Internet Access ( Internet Café or Wifi in hotel areas)

Wi-Fi Free internet connection in lobby, rooms and common areas

Other

ATM Machine
Currency exchange
Shopping and boutiques

Security

Lifegard
safe deposit box
24 hrs security staff

Sports and Fitness

Gym
Pool
Yoga
Kayak
Tennis
Jet ski($)
Aqua Gym
Ping-Pong
Basketball
Water Polo
Snorkeling
Golf nearby($)
Parasailing
Beach Soccer
Tennis courts
Beach volleyball

More info

Nearby attractions

Playa del Carmen

Quinta Avenida Paseo Del Carmen Iglesia Nuestra Señora del Carmen Parque Los Fundadores Punta Esmeralda Coralina Daylight Club L'Ambassade La Vaquita Palazzo Disco Acuario de Playa Ferron's Jerk Chicken Harry's Rockas Jamaican Kitchen Zitla Ceiba Casa Rivieras Nordic Sr Frog's Cenote Chaak Tun

The information on this page is posted in good faith but Umbrella Travel cannot guarantee that it is completely free from inaccuracies and typographical errors and does not accept liability for any error or omission.

Room: 1

Adults:

- +

Children:

- +

Room: 2 Remove

Adults:

- +

Children:

- +

Room: 3 Remove

Adults:

- +

Children:

- +

Room: 4 Remove

Adults:

- +

Children:

- +

Room: 5 Remove

Adults:

- +

Children:

- +

Room: 6 Remove

Adults:

- +

Children:

- +

Room: 7 Remove

Adults:

- +

Children:

- +

Room: 8 Remove

Adults:

- +

Children:

- +

Room: 9 Remove

Adults:

- +

Children:

- +

Room: 10 Remove

Adults:

- +

Children:

- +

Add room

Defer your payment

Defer your payment to a date closer to your vacation. Booking and guaranteed confirmation without instant payment.

20+ years of experience

Founded in 2004, our agency offers you years of experience in booking accommodation and other tourist services.

No registration needed

Book without registering. No annoying emails, no spam offers. Just your essential booking feedback.