About Umbrellatravel.com

ABOUT UMBRELLATRAVEL.COM

Umbrellatravel.com offers online reservations for more than 400 hotels in Cuba and the Caribbean. For this, UmbrellaTravel.com today has strong alliances with hotel chains, digital integrations with international wholesale hotel distributors and multiple service providers that allow us to provide competitive rates.

UmbrellaTravel.com is a meta-search and meta-comparator that sources and compares accommodation prices and deals from a variety of sources including our own direct contracts and those of hotel wholesalers. Our system compares availability and rates and directly offers you the most competitive price found at the time of the search.

We offer constant monitoring of all reservations to minimize errors in services and provide all travelers, both our direct clients and our collaborating agencies abroad, with 24/7 telephone assistance in Cuba to help them in case of any problem or just to ask a question.

We act as a channel between our clients and service providers to facilitate communications and offer a more robust and reliable service.

COMPLEMENTARY SERVICES

In 2004, Umbrella Travel was born as an agency specialized in Cuba and in 2022 it incorporated hotels in other Caribbean destinations into its accommodation offer, a project that responds to multiple requests from our clients who are also interested in other Caribbean destinations. To provide accommodation in other Caribbean destinations we closely work in partnership with well known hotel consolidators like JumboBeds, World 2 Meet, Veturis and Hotetec in Spain.

We also offer services such as shared and private arrival and departure transfers from the airport and between hotels as well as car rental and excursions.

18+ YEARS OF EXPERIENCE

Umbrellatravel.com helps its clients meet their accommodation and complementary destination land services like transfers, car rental and tours. With 18 years of experience, today Umbrellatravel.com is a well-established travel agent with extensive knowledge, partnerships and several thousands of regular clients from all over the world that trust us to provide their required touristic services.

We offer easy, fast and reliable online reservations from a complete selection of hotels and resorts in Cuba, Cancun, Rivera Maya and Punta Cana.

MEETING THE NEEDS OF OUR CUSTOMERS.

We are responsible for the services contracted with UmbrellaTravel.com. We reconfirm each service, we establish communication with suppliers, hotels and with our clients if necessary and we remain at your disposal 24/7.

We have the flexibility and the human and IT resources to constantly monitor and respond to unexpected problems when necessary, offering our clients the support they require during their holidays.

We are committed to technology and our systems are integrated with hotels and suppliers both in Cuba and internationally, allowing us to offer prices and availability in real time and competitive standards.

OUR OFFICES:

Fiscal residence

Umbrella Travel Ibérica S.L.
NIF: B67592287

Calle Pagesia (P. I. Moli de la Bas)
22 - 24, 2 U, Rubi
Zip: 08191
Barcelona, España

Headquarters

Umbrella Travel Ibérica S.L.
NIF: B67592287

Ronda Europa no. 60, Edificio Eurocenter
Piso 1, Despacho 2, Vilanova i la Geltrú
Zip: 08800
Barcelona, España

Reservations and costumer support

Umbrella Travel

Edificio Kohly III, Apartamento 44
Calle 34 e/ 49 y 49-A Reparto Kohly, Playa
Zip: 11300
La Habana, Cuba